GENERAL

• Who is Slip.stream built for?
• What is Royalty Free Music?
• How does the Free account work?
• What is the Basic account?
• Where can I get help finding music?
• What's the best way to find music for your project?
• What is a Vibe?
• How often is new music added to the catalog?
• How can I join the Slip.stream catalog?

LICENSE & USAGE

• What types of usages does the Basic account & Free tracks cover?
• What are the license restrictions?
• Can I upload music as a stand alone file or part of an audio playlist on my channel?
• Can I use the music inside a podcast?
• Can I use the music on social media?
• Can I use the music in my Livestream on Twitch or YouTube Live?
• Can I have multiple channels or platforms under one subscription?
• Do you offer single track licenses?
• Do you offer a corporate license?
• Do you offer a license for schools or universities?

MUSIC, COPYRIGHT, CLAIMS, & DMCA ISSUES

• How do I make sure I don’t receive takedowns or claims?
• If I receive a claim or issue on my content, how do I get help?
• Can I upload music as a stand alone file on my channel?
• Can I use Slip.stream's music to create new songs?
• Can I distribute Slip.stream music to DSPs?
• Can I distribute covers or remixes of songs from Slip.stream?
• What happens to my content if I cancel my subscription?

SUBSCRIPTION & PAYMENT INFO

• How do I cancel my subscription?
• How does Slip.stream handle renewals?
• How do I resolve issues with my payment?
• Do you issue refunds?

TECHNICAL & PRODUCT

• How do I change or reset my password?
• How do I add my channels and platforms to my subscription?
• How does the referral program work?
• Can I download wav or mp3 files?
• How do I download stems?
• Where do I find the music or SFX that I downloaded?
• Is there a download limit once I’m a paying subscriber?

CONTACT

• I need something that isn’t listed here, how do I get help?

©️ 2021 Slip.stream Group Co.